Level 2 at Empower
Empower Womans Gym will be opening tomorrow on Wednesday 8th
September at 12 midday. 24 access will be available from this time also.
We have set some protocols to ensure the safety of our members and
Please read them below thoroughly and make sure you understand
before coming to Empower.
We need to all work together to make Empower a safe place for
We will not be holding any group training classes during Level 2.
Can’t wait to see you Wednesday!
Level 2 Re-Opening FAQs
Empower is re-opening Wednesday 8th of September at 12 midday and
24 hour access will also be available from this time.
We have put in place extensive processes and protocols to ensure your
safety and are following the guidelines set by Exercise NZ and Sport
WHEN WILL MY MEMBERSHIP BE ACTIVE AGAIN?
Once the gym reopens at Level 2 Wednesday 8th September 2021 ,
your membership will automatically restart.
As we are not staffed until this time, email inquiries regarding accounts
or payments will not be addressed until this date onwards. Please allow
a few days for a response. Thanks in advance.
**Debit Success may be debiting a Pro Rata payment depending on the
cycle of your account debit date. This is a part payment in which it is
money owed and brings you into alignment with your regular payment
This is either being added onto your normal payment or debited
If you need further clarification on pro rata payments and your debit
success account please feel free to get in touch with Debit success and
they will be happy to assist you. Their number is 0800 481 0400.
SOME CHANGES THAT YOU NEED TO TAKE NOTE OF:
– Potential limit of gym users
– Physical distancing of 2m
– Further equipment cleaning
– Enhanced deep cleaning regime
– Water drinking station will be off
– Mandatory BYO towels.
– New Conditions of Entry to the gym
– COVID-19 area-specific signage
WHAT HYGIENE ETIQUETTE DOES EVERYONE HAVE TO FOLLOW?
We ask that every member takes responsibility for personal hygiene and
also respects the space of others. That means washing / sanitising
hands, covering coughs and sneezes, keeping 2m from the nearest
person, bringing your own towel and using it, and bringing your own
filled drink bottle, and not sharing or touching anything that you don’t
DO I NEED TO WEAR A MASK?
The wearing of a mask is required to enter the gym, however during
exercise you may remove the mask. It is fine to leave the mask off
changing machines and in between sets. However once you have
stopped your workout for a prolonged break, to go to the bathroom or
getting ready to leave you must wear a mask.
ARE YOU DOING ANY EXTRA CLEANING?
Yes, you will see more cleaning taking place during the day and at night
we will continue doing our enhanced deep cleans throughout the club.
We will also ask that you wipe down equipment before and after use to
help us keep equipment clean.
HOW WILL YOU DO CONTACT TRACING?
You need to scan into the gym which allows us to track who is in and
when. We are also keeping records of all staff, contractors and visitors.
There is also a QR code located on the front door. This is not
mandatory, however we do encourage you to use this as a second point
WILL SANITISING STATIONS BE AVAILABLE?
Yes, you will see these throughout the club. The Ministry of Health also
recommends you wash your hands with soap and water often (for at
least 20 seconds).
WHAT ABOUT PHYSICAL DISTANCING? IS IT 1M OR 1.5M OR 2M
At Level 2, we will be following the 2m distance rule at Empower.
Wednesday morning, the class area will be broken up into 2m sections
and we have blocked out some of the cardio machines to ensure
distancing requirements are followed. Please ensure if you are working
out on the floor or on a machine that you are keeping this distance from
WHAT ABOUT YOUR STAFF?
Our staff have undergone training and will be abiding by all physical
distancing, room limitation and other Level 2 restrictions. You will notice
that our staff will be wearing masks. Please be kind to our team as we
all adapt to this new way of working, and working out.
HOW WILL YOU LET PEOPLE KNOW ABOUT THE RESTRICTIONS?
Even before you enter the club you will see COVID-19 signage. Physical
distance spacing will be marked out and there will be poster reminders
throughout the club. As well as posting on social media, we will send all
members emails outlining our restrictions and it is posted on our
I’VE RECOVERED FROM COVID-19 – CAN I CAME BACK TO THE
If you have been off sick we will require medical clearance for you. You
can then return to the gym as long as you follow all COVID-19
processes and protocols including personal hygiene expectations.
COMING BACK TO THE GYM
WHAT WILL BE DIFFERENT?
Things will be slightly different to how they were the last time we were at
Level 2, as we need to ensure distancing and be wearing masks when
not exercising . Please be patient and be kind to fellow members and
DO I NEED TO DO ANYTHING BEFORE I COME BACK?
Yes. Before you come back to the club you need to read these new
Conditions of Entry and COVID-19 Health Questions below. After that,
by accessing the club each time you will be accepting the Conditions of
What are the Conditions of Entry and COVID-19 Health Questions I
need to answer to come back to the gym?
Conditions of Entry Are
– Stay home if unwell
– Wash or sanitise hands before entering the club and when moving
through different areas
– Scan your membership tag every time you enter the club. We also
have a QR poster up at reception , please scan.
– Bring and use a sweat towel every time you work out, if you don’t have
one, we have them for sale at reception.
– Wipe down equipment before and after use
– Keep your distance from others in the club.
COVID-19 HEALTH QUESTIONS:
– You do not have any symptoms associated with COVID-19 (e.g. fever,
cough, sore throat, shortness of breath, sneezing/runny nose or loss of
sense of smell)
– You do not have COVID-19 nor are you awaiting the results from being
tested for COVID-19
– You have not been in contact with any known or suspected cases of
COVID-19 in the past 14 days
– You have not returned, or been in contact with anyone else who has
returned, from overseas in the past 14 days
When you swipe your entry tag when coming into the club, fill in a guest
form or attend a group fitness class you’ll be confirming your agreement
to these Conditions of Entry and COVID-19 Health Questions. You’ll also
be confirming that you will abide by all Health & Safety procedures and
WHAT WILL I NEED TO BRING TO THE GYM?
Please bring a filled water bottle, a mask and your towel.
WHAT SHOULD I EXPECT THE FIRST TIME BACK?
Firstly, there is a chance you may have to queue to enter the club. Not
too long hopefully, and we’ll keep things moving as quickly and as safely
as possible, but we will need to maintain physical distancing and
ARE THE GYM HOURS THE SAME?
Yes our gym hours have stayed the same.
WHAT ABOUT CHANGING ROOMS?
Here’s the thing – Changing Rooms will be open, but the less you can
use them at Level 2 the better. If you can come dressed in your gear all
ready to workout it’ll mean that: you’ll get in and out of the club quicker,
have less interaction with others, and won’t have to worry about limits in
the changing rooms due to physical distancing. Showers at home after
your workouts get the big tick! Vanity benches will have limited people at
them due to physical distancing, but washing hands is OK as long as
you’re 1m apart from the next person. Please note that the drinking
fountains will not be available to use. Please respect the space of your
fellow gym-goers and be kind.
DO I STILL NEED TO BRING A TOWEL?
Yes. No towel = no workout. This will be strictly policed and you will be
asked to leave if you have not brought your towel with you.
WHY AREN’T THE WATER COOLER AND FANS AVAILABLE?
With COVID-19 known to sit on surfaces and transfer through the air we
are being extra cautious and taking precautionary steps to minimise its
CLASSES AND GYM FLOOR
WILL THERE BE CLASS LIMITS?
At this stage we will not be holding any small group training or classes.
This is to maximise the amount of members who can use the gym and to
ensure physical distancing is followed.
WILL THERE BE GYM FLOOR LIMITS?
Yes, but only due to physical distancing limits of 2m. There is no set
number limit (50,100) it is purely done on how many can work out while
maintaining 2m apart. We will continue to monitor this and may make
changes if we deem them needed.
WILL I NEED TO BOOK TO COME TO EMPOWER?
No you will not need to book at this stage to come to the gym.
WILL I BE ABLE TO USE ALL THE EQUIPMENT I HAVE IN THE
Perhaps not. We will have to remove / tape off some of the equipment in
order to follow the Government’s physical distancing rules. What we will
endeavour to do through is make equipment available to work all body
parts. We will also have trainers setting up circuits for members to take
WILL YOU BE PROVIDING BOXING GLOVES?
No. To minimise sharing of equipment we will not be providing boxing
gloves. You may however bring your own if you would like to use the
Thanks so much for ensuring Empower stays a safe place. If you have
any further questions feel free to email us at reception@empowergymfor
Our Core Values
Giving every women the support she needs to be the best she can.
A place where women can exercise in a safe and non-threatening environment.
Providing a positive experience to create a friendly gym culture among staff and members. We are all family here.
Doing everything we can to help every women achieve her full potential.